Booking Policy & Procedure

Step By Step Treks & Adventure Company is a well-known government licensed trekking and touring company in Nepal. We accept your bookings under the following terms and conditions.

1. When you confirmed trip, we need photo copy of your passport and 30% down payment of the total price for advance flight tickets and hotel booking and permit process.

2. Payments can be wired by bank transfer, western union, or money grams. Please, use any means of transfer according to your convenience.

Our company's bank address for money transfer as follows:.

NAME OF THE ACCOUNT HOLDER: Step By Step Treks & Adventures Pvt.Ltd
ACCOUNT NUMBER: 01605981950014

ACCOUNT TYPE: Current
PAYING BANK:  Himalayan Bank Limited
BANK ADDRESS:  New Road,Pokhara-Nepal

SWIFT CODE or BIC CODE: HIMANPKA

3. Bank service charge should be paid by the clients themselves at the time of deposit.

4. After receiving photo copy of your passport, and 30% advance form you, we send you final confirmation receipt.

5. Remaining balance can be made after your arrival in Nepal. Full payment should be made before trip departure. Be mindful, we also reserve the right to cancel your trip provided full amount is not paid in time.

6. We accept your last minute booking (15 days prior to tour departure date).

7. Travel insurance is compulsory for all Clients undertaking any tour. It should provide adequate protection for the full duration of the tour to cover personal injury, medical expenses, repatriation expenses, helicopter evacuation, loss of luggage, etc.

8. If you wish to arrange your travel insurance from our Company, we will arrange travel insurance for you.

9. Cancellation by the Client:
Cancellation of a confirmed booking must be made by the Client in writing either in written documents or on an email. Cancellation shall valid with approval from the company after receiving document. Trip shall then be termed as cancelled and as a cancellation charge, 20% of the trip amount would be deducted from the advance paid.

10. Risk & Liabilities:
We are committed to providing the best services which will give you a once in a life time journey. In this connection, we perform our duties honestly & seriously to make your journey as very smooth & pleasant. However, the entire programs in Nepal/Tibet/Bhutan are conducted strictly under the rules and regulation of theirs own policies.

There for Step By Step Company and its related organization shall not be responsible for any changes in the itinerary due to unavoidable circumstance such as govt. restriction, Land slide, road blockage, flood, snow, political unrest, cancellation of flight, delay, sickness or accident, Any extra cost incurring there of shall be borne by the clients on the spots and Its sometimes the case that trekkers finish ahead of schedule or they end up stopping a trek early for health or personal reasons, If this is the case - please understand that we can not offer any refunds for unused days on the trek.because that our costs are the same as we have an obligation to pay our guides and porters for the time they have committed.

Why Book With Step By Step Treks & Adventure?


Responsible Business

Our Company is committed to maintaining our integrity, living our values and ensuring that we're fulfilling the core purpose of our business. This being, to operate in a responsible manner, incorporating the principles of sustainable development in the way we provide our travelers with real life experiences.

Chengdoma Association

Our association which is coined after the name of the first child(“Chengdoma”) who was rescued and is being provided better life through... More

Value

We offer unforgettable travel experiences at the most competitive prices you’ll find with us. How? Because SST Adventures trips include almost all expenses as we provide exact same. And all trips have no overhead overseas expenses thus we offer the best valued at affordable cost.

Team Of Expert

Every trip comes equipped with an expert Leader (TEL) responsible for enriching your tour/ travel, offering local insight, and pursuing great experiences as they happen. Our every expert leader, makes your trip memorable is all in a day’s work

24/7 Support

Nepal-It’s a small country but crazy adventure destination beyond from world and its probably best select country for travel, tours and adventure activities. so, Whenever you need us, we’re just a phone call away or drop words by e- mail .we assist you on every step help.

Satisfaction

A staggering 99% of our customers report satisfaction with their adventure with us. Reason, Our professional teams with gracious and positive attitude will makes you feel like home away from home while you on vacation in Nepal.

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